Utility Bill Payment Assistance in Long Beach

As we face the pandemic together, we understand that life is not normal right now. For that reason, we’ve temporarily suspended shutoffs for nonpayment, and have waived penalties and interest for late payments until further notice.

Past due bills can accumulate quickly and past due payments will eventually need to be paid. We want to help our customers make payments now so that they don’t face an overwhelming balance. Let’s figure it out together.

Click on the Program links below to learn more about eligibility requirements and how to apply!

Flexible Payment Programs:

Payment Arrangement Plan

The Level Pay

Third Party Notification

Discount Programs:

Low-Income Discount

Home Energy Assistance Program (HEAP)

Utility Users Tax Exemption Program

Utility Users Tax Refund Program

Covid Relief Funds (Temporary Programs):

Low-Income Household Water Assistance Program (LIHWAP) 

California Utilities Arrearage Payment Programs (CAPP)